FREQUENTLY ASKED QUESTIONS
Get answers to some of the common questions we get.General Questions
Does Green Leaf Chem-Dry offer coupons, specials or promo codes for carpet cleaning?
Yes, at Green Leaf Chem-Dry we do occasionally offer coupons and special promotions. You can find our current coupons on the Coupons page. You should also follow us on Facebook, Google+ & Twitter to get the latest carpet cleaning coupons and be notified of promotions as soon as they are happening.
Is Green Leaf Chem-Dry a steam cleaning service?
When you think about carpet cleaning in Olympia, WA, steam is the first thing that comes to mind. But steam is problematic as it leads to really long dry times. Some people report waiting for more than 3 days for their carpets to dry. No, Green Leaf Chem-Dry is not a steam cleaner. We use carbonation to lift up dirt and grime from your carpets, so we do not need to use the gallons of water that typical steam cleaners use.
Carpet Cleaning
How does Chem-Dry compare to steam cleaning?
Traditional steam cleaning saturates your carpet with an excessive amount of water filled with soaps and detergents. So you’re left with wet carpets for 1-2 days, which creates a breeding ground for mold. Plus they often leave some soap behind creating a sticky mess.
Green Leaf Chem-Dry’s process is very different. We employ millions of microscopic bubbles to explode dirt from deep in your carpet fibers, which is why we only need to use a fraction of the water that typical steam cleaners uses. After the carbonation releases and lifts the dirt, our high powered equipment extracts the dirt and moisture from the carpet.
Take a look at a detailed comparison of Chem-Dry vs Steam Cleaning.
What is the best carpet cleaning method?
The Green Leaf Chem-Dry cleaning process is considered by many to be superior and healthier than other methods for your carpet and upholstery cleaning. Chem-Dry’s unique hot carbonating extraction carpet cleaning method uses the power of carbonation to extract more dirt and grime from your carpets, giving them a deeper and longer lasting clean. Our carbonated cleaning solution only requires us to use a fraction of the moisture other methods require. This allows your carpets to dry faster, typically in 1-2 hours rather than 1-2 days, and helps prevent the growth of mold and mildew under your carpet. Chem-Dry’s signature cleaning solution, The Natural®, is a cleaning mixture that—through the power of carbonation—lifts dirt to the surface where it is whisked away.
Why do I need protectant on my carpets?
How do you remove pet urine odor from carpets?
Will my carpets re-soil quickly after the cleaning is finished?
Not with Green Leaf Chem-Dry. Many carpet cleaners including steam cleaners use soaps and detergents in their process. This often leaves behind soaps on your carpets that attracts dirt, leads to carpets re-soiling quickly after being cleaned and often requires more frequent professional cleanings. At Green Leaf Chem-Dry, we use a natural, biodegradable carpet and upholstery cleaning solution that doesn’t contain any soaps, detergents or harsh chemicals, so it won’t leave any of those things behind.
How long will it take for my carpet to dry completely?
How often should I have my carpets cleaned?
The EPA (Environmental Protection Agency) suggests that homeowners clean their carpets every 3-6 months. If you have kids, pets or if someone in your home has asthmas or allergies, it’s advisable to do it even more frequently. Regular cleaning will not only improve your home’s appearance, but it will extend the life of your carpeting.
Should I vacuum before you arrive?
This is not necessary. Our professionally trained, local carpet cleaners will vacuum your carpets with our commercial, HEPA-filtered vacuum when they arrive as a standard part of our service.
What type of chemicals does Chem-Dry use?
Chem-Dry uses a natural, higher-quality cleaning product called The Natural® as our primary cleaner. The Natural®, doesn’t contain any soaps or phosphates and is gentle and effective. By contrast, most steam cleaners use soaps, detergents and harsh chemicals in their process.
Why does Chem-Dry not use as much water to clean my carpets as steam cleaning does?
Can other carpet cleaning methods actually hurt my carpets?
Yes. Steam cleaning uses a process of dumping large amounts of soapy water into your carpets and then trying to suck it all back out. Because the heavy amount of water results in an extended drying time, usually 1-2 days, this method can actually cause carpets to grow mold beneath the surface.
What is considered a room?
Upholstery Cleaning
How long does it take for furniture to dry?
In most cases, the furniture dries within just a couple of hours, but in some cases it may take overnight to fully dry depending on the upholstery’s fabric and how deeply it was cleaned – i.e. heavily stained areas will take longer to dry.
Do you offer protectant or stain guard for upholstery?
How does Chem-Dry clean upholstery?
We use our proprietary hot carbonating extraction cleaning method, featuring our core cleaner The Natural®. The carbonated cleaning bubbles release dirt, soil, non-living allergens*, and spots from the upholstery fibers. Then, we use our extraction equipment to remove the cleaning solution, dirt, soil, and non-living allergens* from your furniture, leaving it with a deeper, healthier clean than other alternatives.
How often do upholstery manufacturers recommend that you clean your furniture?
Manufacturers recommend professional upholstery cleanings every 24-48 months. As with carpets, the presence of kids, pets, allergies and asthma in the home necessitates more frequent cleanings to improve the overall healthiness of the home. If furniture is stained, saturated or has unwanted odor then it is ready for a cleaning.
Why should I have my upholstered furniture professionally cleaned?
Tile & Grout Cleaning
Why should I have my tile, stone and grout cleaned?
Just like carpet, dirt builds up over time that dulls your tile or stone’s appearance and discolors your grout. A thorough, professional tile, stone & grout cleaning is the only way to remove the deep-down dirt, make this area of your home look nicer and ensure that all areas of your home are clean and healthy. Scrubbing tile & grout on your hands and knees isn’t a fun job – with our professional equipment we can save your back-ache and make your tile surfaces look better than ever.
How often should I clean my tile, stone and/or grout?
Many factors need to be considered when determining the frequency of cleaning. Foot traffic, children, pets, and routine floor maintenance will affect how often you need to have your tile, stone & grout cleaned. If stains and discoloration are present then your tile and grout is ready for a cleaning.
Why should I have my grout lines sealed?
Area Rug Cleaning
Why should I trust Green Leaf Chem-Dry with my area rug?
Green Leaf Chem-Dry has a site completely dedicated to cleaning area rugs. Often, rugs are handmade with fine craftsmanship; however, such rugs need specialized and delicate care to maintain its good condition and beautiful look. We are well trained and equipped to care for almost all area rugs and take the utmost care in cleaning and maintaining your area rugs.
How often should I have my area rug cleaned?
If your rug is placed in a high traffic area, a cleaning every 8-12 months would be wise. If it is not walked on as frequently, having it cleaned every 1-2 years would be sufficient.